Privacy Policy
Effective Date: April 2, 2026
REI HOLDINGS LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Business information (company name, industry, funding needs)
- Financial information required for loan applications
- Communications you send to us
2. How We Use Your Information
We use the information we collect to:
- Process and evaluate funding applications
- Communicate with you about our services
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Comply with legal obligations and enforce our agreements
- Improve our services and develop new offerings
3. SMS & Text Message Communications
If you provide express consent to receive text messages from REI HOLDINGS LLC, we may send you marketing and promotional SMS/MMS messages using an automated telephone dialing system (ATDS). These messages may include offers, updates, and information about our financial products and services.
Message Frequency: Message frequency varies; you may receive up to 4 messages per month.
Message and Data Rates: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. After you send STOP, we will send you a confirmation message and no longer send you marketing text messages.
Help: For assistance, reply HELP to any message or contact us at rei@rei-holdings.com.
Consent Not Required: Consent to receive marketing text messages is NOT a condition of purchase or use of our services.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers who assist in our operations (subject to confidentiality agreements)
- With financial institutions for funding purposes
- When required by law or to protect our rights
- In connection with a business transaction (merger, acquisition, etc.)
Mobile Information and Third-Party Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and review the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw consent for SMS messaging by replying STOP
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand user preferences. You can control cookies through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
REI HOLDINGS LLC
Email: rei@rei-holdings.com